Privacy & Cookie Policy

1. Overview

This page explains how we handle personal data and how we use cookies and similar technologies on our website.

It covers privacy-related information, website cookies, analytics tools, and advertising technologies connected to Google and Bing / Microsoft.

2. Personal Data

When you contact us, place an order, or use our website, we may collect personal information such as your name, email address, telephone number, billing details, and information related to your enquiry or order.

We use this information to communicate with you, provide services, process orders, improve our website, and meet legal, accounting, or compliance obligations.

3. What Cookies Are

Cookies are small text files stored on your device when you visit a website. They help websites function properly, remember settings, and understand how visitors use the site.

4. How We Use Cookies

We use cookies to keep the website working, improve performance, remember preferences, measure traffic, and understand how visitors interact with our pages.

Some cookies may also be used for advertising, conversion tracking, or campaign measurement where this is enabled and where valid consent has been given.

5. Types of Cookies

Necessary Cookies

These are needed for the website to function properly, for example for security, page navigation, forms, and essential site features.

Analytics Cookies

These help us understand how visitors use the website so we can improve performance and content.

Preference Cookies

These remember settings or choices you make, such as language or display preferences.

Advertising Cookies

These may be used to measure ad performance, track conversions, and improve the relevance of online advertising.

Non-essential cookies, including analytics and advertising cookies, should only be used after you have given valid consent.

6. Google Technologies

We may use Google tools for analytics, advertising, conversion tracking, or related website measurement.

These tools may collect information about visits, page views, clicks, and actions taken on the site.

7. Bing / Microsoft Technologies

We may also use Bing / Microsoft Advertising tools to understand ad performance, conversions, and website activity linked to campaigns.

These tools may use cookies or similar technologies for measurement and reporting.

8. Your Consent Choices

When you first visit our website, you may be asked whether you want to accept or reject non-essential cookies.

You can usually change your cookie settings later through the cookie banner, settings tool, or your browser settings.

9. How Long Cookies Stay

Some cookies only stay active while you are using the website. Others remain on your device for longer, depending on their purpose and settings.

10. Third-Party Tools

Some cookies may be set by third-party services we use, such as analytics, advertising, video, map, or embedded content providers.

These third parties may have their own privacy and cookie policies.

11. Updates

We may update this policy from time to time to reflect changes in law, technology, or the tools used on our website.

12. Contact

If you have any questions about this Privacy & Cookie Policy, or about how we handle personal data, please contact us using the details below: