Terms & Conditions

These Terms & Conditions apply to the use of this website and to professional services provided by Business Consulting Group Ltd.

By contacting us, requesting information, purchasing a service, or engaging us for an assignment, you agree to these Terms & Conditions.

Business Consulting Group Ltd provides market validation and marketing support services to entrepreneurs, consultants, startups and small to medium-sized businesses.

Our services may include reviewing a client’s offer, improving website text, preparing service descriptions, creating presentation material, reviewing commercial messaging and supporting clearer business communication.

Clients pay us directly for our own professional services.

Payments relate only to agreed services provided by Business Consulting Group Ltd, such as market validation, marketing support, content preparation, business communication material and related service delivery.

We do not collect payments from customers of our clients, and we do not receive, hold, manage, transfer or forward funds on behalf of clients or other parties.

We provide services directly to our own clients. We are responsible for the professional services that we agree to provide within the confirmed scope of work.

We do not sell products or services on behalf of clients. We do not operate as a marketplace, reseller, payment intermediary, payment facilitator or agent for third-party sales.

We do not process transactions between buyers and sellers, and we do not manage payments for any third party.

A request, enquiry, form submission or payment does not automatically mean that an assignment has been accepted.

An assignment is accepted when we confirm the scope of work, price and delivery terms, or when we begin providing the agreed service.

We may decline or cancel a service request if the requested work is outside our service scope, if required information is incomplete, or if legal, compliance, operational or reputational concerns arise.

Each assignment is based on an agreed scope of work. The scope may be confirmed by email, written proposal, invoice, online service description or other written communication.

The client is responsible for reviewing the agreed scope and confirming that it matches their requirements before work begins.

Prices are shown or agreed in advance. Unless otherwise stated, prices relate only to services provided by Business Consulting Group Ltd.

Any external costs, taxes, third-party fees or additional services are not included unless expressly stated in the agreed scope.

Payment may be required before work begins or according to the agreed payment terms. We may pause or stop work if payment is declined, reversed, disputed or not received when due.

The client is responsible for providing accurate, complete and timely information needed for the assignment.

The client remains responsible for their own business decisions, commercial actions, legal obligations, tax obligations, accounting obligations and regulatory compliance.

We rely on information provided by the client and are not responsible for delays, inaccuracies or limitations caused by incomplete, incorrect or late information.

We provide services with reasonable care and skill.

Delivery may include written feedback, review notes, website text, service descriptions, presentation content, marketing material, recommendations or other agreed business communication support.

Any delivery times or estimated completion dates are estimates only, unless expressly agreed otherwise in writing. Timelines may depend on the client providing information, feedback or approvals on time.

Where revisions are included in the agreed scope, we will provide them according to the agreed terms.

Additional work, major changes in direction, new requirements or requests outside the original scope may require a separate quotation or additional fee.

We do not guarantee sales, revenue, customer acquisition, market acceptance, investment results or specific commercial outcomes.

Our services are intended to help clients improve communication, review their market position and prepare professional marketing material. Final business results depend on factors outside our control.

We provide practical business and marketing support only.

We do not provide financial advice, legal advice, investment advice, tax advice, accounting advice, payment services or regulated advisory services.

We do not provide services that require authorisation from a financial regulator.

During an assignment, we may review publicly available information, client-provided material, websites, business descriptions, marketing examples or other relevant information.

We may use standard business tools or technology providers to support communication, administration, website operation, analytics, security or accounting.

We are not responsible for the availability, accuracy, terms or actions of independent third-party platforms or tools.

Unless otherwise agreed in writing, website content, text, drafts, reports, service descriptions, presentation material and other work prepared specifically for the client may be used by the client for their own business purposes after full payment has been received.

We retain ownership of our general methods, templates, internal know-how, processes, structures and pre-existing materials.

Website content, branding, graphics and other materials owned by Business Consulting Group Ltd may not be copied, reproduced, republished, scraped, distributed or commercially exploited without our prior written consent.

A client may request cancellation by contacting us in writing.

If work has already started, we may charge for work completed, time spent, administrative preparation and any agreed costs incurred before cancellation.

Where a client is acting as a consumer, statutory cancellation rights may apply where required by law. Where the client asks us to begin work during any applicable cancellation period, the client may be responsible for paying for work already performed if the service is later cancelled.

Refunds are considered based on the nature of the service, the agreed scope, work already completed and any rights that apply under law.

Fees for services already started or completed are generally non-refundable, unless required by law or agreed by us in writing.

If a refund is approved, it will normally be made using the original payment method where possible.

We aim to keep information on this website accurate and up to date, but website content is provided for general information only.

Service descriptions, examples, timescales and other information may change from time to time. Any specific assignment will be governed by the agreed scope of work.

We may request information where reasonably necessary to understand a client, assess the requested service, prevent misuse, meet legal obligations or protect our business.

We may refuse, suspend or end a service where information is incomplete, where the requested work is outside our service scope, or where we identify legal, compliance, fraud, sanctions, reputational or operational concerns.

Clients must not use our website or services for unlawful, misleading, abusive, fraudulent or prohibited purposes.

Nothing in these Terms & Conditions limits or excludes liability where it would be unlawful to do so, including liability for death or personal injury caused by negligence, fraud or any rights that cannot legally be excluded.

Subject to applicable law, we are not liable for indirect or consequential loss, loss of profit, loss of business, loss of opportunity, reputational loss, or losses caused by inaccurate client information, third-party platforms, delays or events outside our reasonable control.

To the fullest extent permitted by law, our total liability in relation to any assignment shall not exceed the amount paid to us for the relevant service.

We process personal data in accordance with our Privacy & Cookie Policy.

Personal data may be used to respond to enquiries, communicate with clients, prepare proposals, deliver agreed services, maintain business records and meet legal or accounting obligations.

We may update these Terms & Conditions from time to time by publishing a revised version on this website.

The latest version will apply from the date it is published, unless otherwise stated.

These Terms & Conditions are governed by the laws of England and Wales.

If you are a consumer, you may also benefit from any mandatory legal protections available in your country of residence. Subject to any mandatory consumer rights, the courts of England and Wales shall have jurisdiction over disputes arising from these Terms & Conditions.

If you have any questions about these Terms & Conditions, please contact us using the details below: